Smart 108/116 IPUser Guide1111 W. 35th Street, Chicago, IL 60609 USAwww.tripplite.com/supportCopyright ©2012 Tripp Lite. All rights reserved.
Table of Figuresx | Smart 108/116 IPFigure 41 – Delete Key(s) Confirmation Box... 52Figure 4
IntroductionProduct OverviewUser Guide | 111 IntroductionCongratulations on adding Smart 108/116 IP to your remote access tools.This document provides
IntroductionTerminology12 | Smart 108/116 IP Security – Supports the highest security standards for encryption (256-bit AESand HTTPS) and authenticat
IntroductionSafetyUser Guide | 13radio frequency interference, the user, and not Minicom Advanced Systems Limited,will be responsible.Changes or modif
InstallationOverview14 | Smart 108/116 IP2 Installation2.1 OverviewInstall the Smart 108/116 IP system as follows:1. Remove the Smart 108/116 IP syste
InstallationSystem ComponentsUser Guide | 15LED/Button FunctionalityPower LEDIndicates the state of the Smart 108/116 IP unit: Green indicates that th
InstallationPre-Installation Guidelines16 | Smart 108/116 IP2.3 Pre-Installation Guidelines Place cables away from fluorescent lights, air conditione
To rack mount theSmart 108/116 IP1. Place the bracketson the unit in either of the following ways: Towards the front of the unit so that the unit can
InstallationConnecting to the Servers18 | Smart 108/116 IPFigure 5 – Smart 108/116 IP System Overview2.6 Connecting to the ServersEach computer/server
2.6.1Connecting a RICC/ROC PS/2The connections for theRICC PS/2The following figureillustrates theYou can connect the RICC/ROC PS/2 to a powered on co
Legal Noticeii | Smart 108/116 IPLegal NoticeThis manual and the software described in it are furnished under license, and may beused or copied only i
InstallationConnecting to the Servers20 | Smart 108/116 IP3.Connect the Screen connector to the computer’s VideoFailure to connect in the above order
To connectthe RICC SUN1.Connect the Screen connector to the computer’s video card.2.Connect the Keyboard connector to the computer’s Keyboard port2.7C
InstallationConnecting the Power Supply22 | Smart 108/116 IP2.10Connecting the Power SupplyTo connectthe power supply1.Using the power cord provided,
Configuring the NetworkBoot-Up ProcessUser Guide | 233 Configuring the NetworkAfter the system has been installed and all connections have been made,
Configuring the NetworkLogging Onto the Web Configuration Interface24 | Smart 108/116 IPFigure 11 – Boot-Up ProcessAssigning Static IP Addresses for a
Only one Administrator at a time can logtimeout of 30 minutes terminates the session.Before logging on the first time, verify that you have the latest
Configuring the NetworkLogging Onto the Web Configuration Interface26 | Smart 108/116 IPFigure 14 – Network Configuration – Device TabFrom the Configu
Configuring the NetworkConfiguring the Network SettingsUser Guide | 273.2.2 Web Configuration Toolbar ButtonsThe following table describes the functio
Configuring the NetworkConfiguring the Network Settings28 | Smart 108/116 IPTo configure Device IDsettings1. In Device Name,type a name for2. In TCP P
In Manager IP Address, type the static IP address of the Centralized ManagementManager.Although not required, it isif theSmart 108/116 IPCentralized M
About this DocumentUser Guide | iiiAbout this DocumentThis document provides installation and operation instructions for the Smart 108/116IP system, p
Configuring the NetworkConfiguring User Settings30 | Smart 108/116 IPThe Users page opens and displays the existing Users.Figure 16 – Users Page2. Cli
3.5.2 Deleting User(s)You can delete one or multiple Users at a time from the system.You cannot delete an Administrator who is logged onto the system.
Configuring the NetworkConfiguring the KVM Switch32 | Smart 108/116 IP2. Change the Permissionand/or3.To change the password, cThe Passwordparameter o
Configuring the NetworkConfiguring the Security SettingsUser Guide | 33Figure 20 – KVM Switch Configuration Page for Smart 116 IPThe servers that are
Configuring the NetworkPerformingAdditional Configuration Operations34 | Smart 108/116 IPStandard Security PolicyAt least six charactersMust not inclu
Upgrade firmware. Restore factorysettings3.8.1Installing an SSL CertificateYou caninstall an SSL Certificateservers and browsers.Toinstall an SSL C
Configuring the NetworkPerforming Additional Configuration Operations36 | Smart 108/116 IP2. Save the firmware file on the client computer.3. In the t
3.8.3 RestoringFactory SettingsYou can restore theSmart 108/116 IPoriginalSmart 108/116 IPadministrators, including: Network settings*, Servers, Switc
Configuring the NetworkSaving Changes and Logging Out38 | Smart 108/116 IP3.10Saving Changes and Logging OutOnce you have completed configuration chan
Figure3. Type your Username andThe Configuration page opens.To log off:1.In the screen toolbar, click theThe Configuration screen is closed, and the s
About this Documentiv | Smart 108/116 IP8 Video Resolution andRefresh RatesLists video resolutions and refresh rates. Pg. 819 SNMP Events Table Lists
Conducting a Remote SessionStarting a Remote Session40 | Smart 108/116 IP4 ConductingThe remote session enables remotely accessing the server connecte
Conducting a Remote SessionStarting a Remote SessionUser Guide | 41Figure 30 – Logon PageLeave Mode as Remote Access.4. In User and Password, type the
Conducting a Remote SessionSharing a Remote Session42 | Smart 108/116 IPThe Remote Session page displays: Server Confirmation label – This confirms t
When connecting to a targetfollowing message appearsFigure4.2.1 ExclusiveSessionWhen starting a remote session and there are no other logged in usersp
Conducting a Remote SessionSetting the Session Profile44 | Smart 108/116 IPFigure2. In Local Mouse Pointer,selectthe client computermouse pointer: No
To exit full screen mode:1.On the toolbar, click the Restore buttonThe desktopwindow appears.Full screen mode can also be activated from the Session P
Conducting a Remote SessionChangingthe Video Performance Settings46 | Smart 108/116 IP Adaptive – Automatically adaptsthe network conditions.You can
4.7Adjusting the VideoThere are three ways to adjust the videoRefreshing the video imageAutomatically adjusting the video Manually changing advance
Conducting a Remote SessionAdjusting the Video48 | Smart 108/116 IP To fine-tune the target server video settings after auto adjustment To adapt to
In H. Offset,select In V. Offset, select In Phase, selectthe point at which each pixel is sampled In Scale, selectthe scale resolution of the ses
Table of ContentsUser Guide | vTable of ContentsLEGAL NOTICE ...
Conducting a Remote SessionManaging Keyboard Sequences50 | Smart 108/116 IPFigure 38 – Special Key Manager2. Click the Add Predefined button.A list of
4.In the Special Key ManageThe sequence appears in the Keyboard Key sequence list4.8.2Recording a New Custom KeyThis section describes how tokeyboard
Conducting a Remote SessionSynchronizing Mouse Pointers52 | Smart 108/116 IP3. On your keyboard, press the keysThe names of the pressed keys4. Click S
4.9.1Manually Synchronizing the MouseIf the mouse settings onthesystem on thetarget serverNovell, SCO UNIX,or SUN Solarismanually.Tomanually synchroni
Conducting a Remote SessionSynchronizing Mouse Pointers54 | Smart 108/116 IPExamplesThe following are examples of the instructions for two different t
Advanced Mouse EmulationIn the Advanced Mouse settings, you can set the type of mouse that you would likeSmart 108/116 IPto emulate.settings unless th
Conducting a Remote SessionSwitching to a Different Server56 | Smart 108/116 IPTo align the mouse pointers1. On the toolbar, selectThe mouse pointers
Troubleshooting – Safe ModeEntering Safe ModeUser Guide | 575 Troubleshooting – Safe ModeFrom Safe mode, you can: Restore factory defaults – When you
Troubleshooting – Safe ModeRestoring Factory Defaults58 | Smart 108/116 IPTo enter Safe mode:1. While powering upSmartthe back panelof the unitThe dev
To restore factory defaults1. In the Safe ModemenuA warning appears.2. Click .An additional warning3. Click OK.The factory defaults arappears.4. Click
Table of Contentsvi | Smart 108/116 IP3.2 LOGGING ONTO THE WEB CONFIGURATION INTERFACE ...243.2.1 Web Configuration In
Troubleshooting – Safe ModeRestoring the Device Firmware60 | Smart 108/116 IPFigure 51 – Upgrade Succeeded3. Click Reboot to restart the unit.
6Operating the Smart 108/116 IPSwitching System LocallyThis chapter explains how to operate the Smart 108/116 IP Switching system locallyas well ashow
Operating the Smart 108/116 IP Switching System LocallyUsing the OSD62 | Smart 108/116 IPFigureLines with yellow text show active computers. Lines wit
Ports (see Section6.2.5 Time (see Section6.2.6 Users (see Section6.2.7 Security (see Section6.2.8You can also view the available Help (see Sectio
Operating the Smart 108/116 IP Switching System LocallyUsing the OSD64 | Smart 108/116 IPFigureConfiguring Security SettingsThe OSD comes with an adva
The new security status is set.Changing the OSD HotkeyBy default, pressingShift, ShiftYou can replacethe OSD hotkey Ctrl, Ctrl Ctrl, F11 Print Scre
Operatingthe Smart 108/116 IP Switching System LocallyUsing the OSD66 | Smart 108/116 IPRestoring OSD to Factory Defaults (F7)In theGeneral settings w
To erase a characterreplacesthe erased character.To erase an entire linekeep the Space bar depressed until the line is erased.Modifying the Keyboard
Operatingthe Smart 108/116 IP Switching System LocallyUsing the OSD68 | Smart 108/116 IPSetting theScan, Label, and TimeoutIn the Time Settings window
Usersis only enabled if the security status is set to OnSecurity SettingssectionThere are three different access levels: Y –Full access to a par V –
Table of ContentsUser Guide | vii4.8.3 Editing a Key Sequence ...514.8.4 Deleting Key Sequence(s
Operatingthe Smart 108/116 IP Switching System LocallyUsing the OSD70 | Smart 108/116 IPpassword, and six User (U) paTo change a username or password1
ScanningComputers (F4)When necessary, you can56).To activate scanning:1. Press Shifttwice to open the OSD.2. Press F4.Your screen displays each active
Operatingthe Smart 108/116 IP Switching System LocallyUpgradingthe Smart 108/116 IP Firmware72 | Smart 108/116 IPInputting and Updating DDC Informatio
Operating the Smart 108/116 IP Switching System LocallyUpgrading the Smart 108/116 IP FirmwareUser Guide | 73 Complete Firmware Package – This includ
Operating the Smart 108/116 IP Switching System LocallyUpgradingthe Smart 108/116 IP Firmware74 | Smart 108/116 IP6.3.5Installing the SoftwareTo insta
Operating the Smart 108/116 IP Switching System LocallyUpgrading the Smart 108/116 IP FirmwareUser Guide | 75Figure 61 – Smart 108/116 IP Switch Updat
Operatingthe Smart 108/116 IP Switching System LocallyUpgradingthe Smart 108/116 IP Firmware76 | Smart 108/116 IPFigure624. Choose the Com Portthat6.3
FigureRICC/ROC VersionBefore you can selecta RICC/ROC, you mustTo verify the RICC/ROC version number:1. Selectone or more or all of the RICC/ROCs.2. C
Operating the Smart 108/116 IP Switching System LocallyUpgradingthe Smart 108/116 IP Firmware78 | Smart 108/116 IPThe Smart 108/116 IP switch update i
2. Press Options -> Advanced3.Open the appropriate hex file.4. Click Start.The firmware updates.6.3.9Restoring Factory SettingsYou can restore the
Table of Contentsviii | Smart 108/116 IP6.3.1 Downloading Update Software and Latest Firmware ...726.3.2 Update Software System Require
Operating the Smart 108/116 IP Switching System LocallyTroubleshooting – Update Software80 | Smart 108/116 IP If the electricity fails during the fir
Technical SpecificationsUser Guide | 817 Technical SpecificationsSpecification DescriptionOperating systems Target server – DOS, Windows, Novell, Linu
Technical Specifications82 | Smart 108/116 IPSpecification ROC PS/2 ROC USBDimensions (H x D x W)65 x 25 x 25 mm / 2.55 x 0.98 x 0.98 in
Video Resolution and Refresh RatesUser Guide | 838 Video Resolution and Refresh RatesHz →56 60 65 66 70 72 73 75 76 85 86640x480x x x x x x720x400x x8
SNMP Events Table84 | Smart 108/116 IP9 SNMP Events TableThe following table lists all recorded events.Event Text Code CommentSystem Boot 1010 Reporte
SNMP Events TableUser Guide | 85Event Text Code CommentWrong user nameor password2030 Wrong user name or password. Login is not successful.CONF_USER_E
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Table of FiguresUser Guide | ixTable of FiguresFigure 1 – Smart 108/116 IP Unit Front Panel ...............
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